Welcome!
Welcome to our Guest House Chiave di Volta, an ideal place for those who wish to stay in the heart of Varenna, 10 meters from the most iconic little square on the lake and the end point of the famous Passeggiata degli Innamorati. We are happy to host you and hope that your stay will be pleasant and relaxing. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of our Nativoo community. You will find instructions for check-in and check-out, handling minor emergencies, use of facility amenities, parking, and information on getting around or experiencing the area.
The Guest House is located in the heart of Varenna, in Contrada dei Cavalli at house number 3. The building, of medieval origin witnessed by the splendid stone arched cellar and visitable upon request, is spread over two floors: the ground floor contains the large breakfast area and one of the three rooms with bathroom; the second floor is developed with two more rooms, and a small terrace among the rooftops of Varenna with pleasant direct views of the lake.
Each room is equipped with a private bathroom, air conditioning, and a flat-screen television. In the breakfast room you will find a large refrigerator, coffee maker, stove and oven in case you want to prepare something quick.
The terrace on the second floor is divided into two areas; the part on the right reserved for the Germano room, which has a French door exit, and a part accessible from the internal stairs and usable by guests of Rondine and Airone.
The entrance to the guest house is from a typical contrada in downtown Varenna. It is a large green wooden doorway, recognizable because on the right is a letterbox with the inscription Chiave di Volta. The gateway is not locked. Being made of old wood, it has to be pushed hard 🙂
As soon as you enter, on the left, you will find the 3 padlocks containing keys. Open yours (with the name of the room you booked) and retrieve the keys to gain access to the Guest House; the door is on the right as you enter the gate.
We recommend that you watch the videos in the “Video Useful Instructions and Small Emergencies” section for clear directions on how to get to the Guest House. We remind you that it is right in the historic center!
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax
- Your acceptance of the house rules
This data can be entered using the web consierge that was given to you in the welcome message. If you cannot find it please request it from your House Manager!
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case it is mandatory to have filled in the data of all guests in the Consierge web.
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the web consierge link in the welcome message you received through the channel. In the case of direct booking, please request the web consierge link from the House Manager.
The Rondine room is located on the ground floor. It is accessed directly from the door located next to the kitchen.
Convenient for those who wish to avoid a small flight of stairs, it has a very distinctive bathroom, with a tub set within the masonry of the structure.
Access to the small terrace in the common part of the Heron room is allowed.
The Heron room is located on the second floor, with entrance on the right from the small hallway.
Equipped with a bathroom with shower, it provides use of the small terrace shared with the Rondine room.
This is the second floor room with access to an exclusive part of the small terrace. Equipped with a bathroom with shower.
Rooms are delivered complete with sheets and towels sets for the number of guests stated in the reservation. Any additional sets must be requested and purchased separately.
The house is prepared with a welcome kit, which includes, for example, toilet paper or soaps for the first few days; unless otherwise agreed upon, there is no replenishment of the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Octorate) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any additional service requests (e.g. early check-in, late check-out, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The housekeeping fee includes the initial cleaning of the room and common parts of the Guest House, sheets and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not provide extra cleaning such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner: do not keep heating or cooling on if you are not home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
Main equipment of functioning rooms for which prior checking is required and will be checked during check-out:
- Television with Remote Control
- Remote control for air conditioner
- 2 pillows
- Hair dryer
- Soap dispenser
In case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @nativoo_experience, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
WIFI:
● Name:EOLO_030381
● Password: TmwkLVVKv
Parking in Varenna is not super easy. We recommend checking the multi-story parking lot on Via Polvani. which is near Piazza San Giorgio; from there follow the directions in the video“From Piazza San Giorgio.”
Alternatively, we recommend visiting the site dedicated to parking in Varenna.
The apartment can be reached using a Taxi service.
We have collected some numbers of the cabs that our guests have used:
- TAXI VARENNA: +39 349 673 0940 (Donicar)
- TAXI BELLANO: +39 334 325 0829 (Rusconi)
- TAXI DERVIO: +39 3488744908 (Rusconi)
- TAXI LECCO: +39 3313756835 (Danilo)
- TAXI BARZIO: +39 3473399066 (Sara)
The keys are located in one of the lockers hooked inside the green gate. The locker looks like this:
At the end of your stay, please check the checkout rules, close the room, the entrance door to the common areas and deposit the keys in the padlock, taking care to rotate the numbers after closing the padlock so that it cannot be opened unless the correct code is entered.
Please sort your trash from the beginning of your stay, using the containers located at the beginning of the interior stairs or under the sink.
Heating is provided by a central boiler that serves the entire Guest House. Turning on the central unit follows the rules imposed by Italian law. Varenna is in Climate Zone E, which stipulates that heating can be turned on from October 15 to April 15, for a maximum of 14 hours. According to national law and those dictated by the WHO (the World Health Organization) , the ideal temperature to be kept in the house should be around 20° C, with a maximum fluctuation of 2° over or under, so that means it should be between 18° and 22° C.
Each room is equipped with an independent thermostat:
This thermostat allows you to simply set the temperature inside the room when the boiler is on. During periods when the central boiler is not turned on due to compliance with legal deadlines, air conditioners set to heating can be used. There is an air conditioner and associated remote control in each room.
Cooling can be used throughout the year, and is governed by a remote control in each room.
Pets in this house are accepted upon request under the following conditions:
- Accepted a single animal not exceeding 10kg in size and used to being indoors
- Having paid for the extra service of 5€/day
- Prohibited to let animals climb on furniture in general (e.g. beds and/or sofas)
- Prohibited to leave the animal alone in the house
- any damage must be promptly reported, even during the stay (e.g. scratches on doors or sofas, pee on furniture,…).
Varenna from November 2024 will charge a tourist tax of 3€/person/night.
The regulations may change, so to be on the safe side it is best to refer to the municipality’s website: https://varenna.imposta-soggiorno.it/
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
Thinking to please you, we have created a page dedicated to restaurants around the homes we manage. You can find all our suggestions HERE
In Varenna you will find a number of very nice little stores. We will be in the heart of the historic center. You only need to move a few dozen meters to find all kinds of stores.
We suggest you consider, in no particular order:
- Wayfarer’s Path (trekking)
- Bellano Gorge
- Lovers’ walk in Varenna
- Villa Monastero and its gardens
- Morcate Gallery Ferrata
- Lierna with its beautiful beaches
- boat trip from Varenna
Not to be underestimated, if you have time, is a visit to Valsassina, reachable by car and capable of offering unique experiences such as hiking, e-biking, via ferrata, horseback riding, and breathtaking views of the lake such as that of the famous Giumello red bench.
To reach Contrada dei Cavalli in Varenna you can use various means of transportation:
By car: This is one of the most convenient ways, especially if you start from Lecco or other surrounding towns. Follow the SP72 from Lecco toward Varenna .
By train: You can take a train from Lecco station to Varenna-Esino. Varenna-Esino station is about 800 meters from the Guest House
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
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