Welcome!
Welcome to our house! We are happy to host you and hope you have an enjoyable and relaxing stay. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of the Nativoo tribe.
The apartment is managed by Nativoo, a benefit society that pursues measurable and concrete sustainability goals in its bylaws. The apartment is part of the NativooForGood project, which pursues sustainable development goals for short-term rentals in the Lake Como and Valsassina area.
The GRIGNA 2410 apartment, located in the heart of Valsassina, is the ideal base for those seeking relaxation or sporting adventures. In all seasons of the year it offers the opportunity to engage in mountain walking and trekking (suitable for both beginners and experienced hikers), biking and horseback riding activities, snow days with skis, snowboards and snowshoes, and other unique experiences in contact with nature.
The apartment is located on the second floor of a building with an elevator, is spacious, fully equipped and recently renovated. It consists of a large open-plan living room with kitchen, a bathroom, two bedrooms with one double, one single and one bunk bed, a panoramic balcony with views of the Grigna and surrounding mountains, and a garage.
The property provides 3 bicycles equipped with helmets and safety locks free of charge, and will share with guests the contact information of a supplier for the rental of additional bicycles. The apartment is equipped with every comfort: air conditioning for cooling and heating, home automation system, electric shutters, and automatic garage closure accessed through the gate, which is also motorized. To ensure the maximum safety of guests, the apartment is equipped with an anti-theft system and video surveillance on the outdoor terrace and in the garage for the protection of bicycles and guests’ cars.
- In the Useful Instructions Video section you will find a video on how to get to the house, where the key locker is, and other useful videos
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
- Your acceptance of the house rules
In fast check-in you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request
These data can be entered using the fast check-in that was indicated to you in the welcome message.
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case, it is mandatory to have filled in the data of all guests in fast check-in
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the fast check-in link in the welcome message you received through the channel. In the case of direct booking, please request the fast check-in link from the House Manager.
The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.
The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Kalisi) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The cleaning fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra cleaning such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner (if any): do not keep heating or cooling on if you are not home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
Main working house equipment for which prior inspection is required and will be checked during check-out:
- Hair dryer
- 3 towels per person
- Shampoo and shower gel dispenser
- Kitchen soap dispenser
- Kettle
- Oven
- Fridge/freezer
- Dishwashers
- Coffee machine
- Microwave
- Induction cooktop
- Washing machine
- Smart TV
- Covered garage
- Wifi
Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @experience_nativoo, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
This location is equipped with Wi-Fi:
- NAME: grigna2410
- PASSWORD: 2410grigna
You will have a dedicated space in the apartment’s private garage. Yours is the fifth on the right.
(See Useful Videos Section to make it easier for you to find it)
The keys will be placed in a locker attached to the railing on the right side of the gate (see inscription “Grigna 2410”). The locker looks like this:
At the end of your stay, please check the checkout rules, close the house and deposit the keys in the lock, taking care to rotate the numbers after closing the lock so that it cannot be opened unless the correct code is entered. If it doesn’t work, please don’t hesitate to contact us!
In the case of short stays, please divide the garbage into separate bags as described below.
- Just sort them into special bags and leave them on the terrace outside the apartment; we will take care of the disposal!
- Of course, if you have booked for a long stay, we will provide more detailed instructions on how to handle waste. You may contact Gabriella: + 3516003461 who will follow up with you during your stay.
Recycling should be done in the following way:
- Plastic and cans
- Paper and cardboard (no dirty pizza boxes, please)
- Glass
- Organic waste
Everything else can be thrown in the undifferentiated waste.
According to national legal regulations and those dictated by WHO (the World Health Organization), the ideal temperature to be kept in the home should be around 20° C, with a maximum fluctuation of 2° over or under, so that means it should hover between 18° and 22° C let’s pray not to exceed the 22° required by the regulations.
To manage the temperature you will find the thermostat above the sofa to adjust the temperature of the radiators, also you will find several heat pumps in each room except the bathroom, with special remote control to manage the air conditioning.
Pets in this house are unfortunately not accepted.
The City of Primaluna does not charge a tourist tax.
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
Thinking to please you, we have created a page dedicated to restaurants around the homes we manage. You can find all our suggestions HERE
In Primaluna, there are several grocery stores in the town center and beyond. Here is a list of some of the main ones:
- Beri Bakery: Baker in Primaluna Via Umberto Iº, 4
- Carrefour Market: Alimenatri in Via Caraletta, 1
We suggest you consider, in no particular order:
- Ascent to Piani di Bobbio and Artavaggio
- Walk to Rifugio Riva and Piani di Nava
- Bike ride on the Valsassina bike path
- Blind cheese tasting experience at Carozzi’s
- Visit to the mines of Cortabbio
- Alpe del Giumello
- Pialeral and Antoinette Shelter.
- Sprizzottolo (waterfall)
- … and hundreds more experiences!
To reach Introbio you can use various means of transportation:
- By car: The most direct route involves taking State Road 36 to Lecco, then following the signs to Primaluna. Travel time is about 50 minutes, depending on traffic.
- By bus: it is possible to reach Primaluna by bus Line D35, which leaves from Lecco Station Square and arrives in Primaluna. ( within walking distance of the apartment)
If you prefer more direct and convenient transportation, you can opt for a cab:
- From Lecco Station or Milan: You can book a cab that will take you directly to Cassina Valsassina. This is the fastest way, with a travel time of about 30-40 minutes from Lecco and 1 hour from Milan.
- Cost: The cost of cab may vary, but it is generally around 60-80 euros from Milan and 30-50 euros from Lecco
- TAXI LECCO: +39 3313756835 (Danilo)
- TAXI BARZIO: +39 3473399066 (Sara)
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
- Primaluna Pharmacy (Dr. Regina Panzeri) Tel. 0341982027
Da mon-fri: 8:30/12:30-14:30/19:30
Sun: closed
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
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