Welcome!
Welcome to our house! We are happy to host you and hope you have an enjoyable and relaxing stay. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of the Nativoo tribe. You will find instructions for check-in and check-out, management of minor emergencies (such as if the power goes out), use of appliances (such as induction), garbage management, parking, and information on how to get around or experience the area.
Lecco Arlenico, is an apartment located on the ground floor of a building whose entrance is at 24 Via Arlenico in Lecco.
To access it you will find a one-way street; access for cars is from Via Antonio Ghislanzoni. The apartment does not have a garage, but next to the entrance, right in front of the locker is a parking space that can be used by guests for loading and unloading. Caution is required to leave the passage to the inner courtyard leading to other houses clear. Drive all the way to the end of Arlenico Street to a large parking lot where you can leave your car in peace.
Translated with DeepL.com (free version)
Our apartment boasts an ‘inviting living room with an open kitchen, perfect for cooking meals. The bedroom can accommodate up to four people with a double bed and a bunk bed, while the attached bathroom provides convenience. The basement room offers a cozy space to relax after a day of exploring.
The house keys are contained in a small black box hanging right on the gate. The code is delivered by message after you enter the guest data in the web consierge.
In the Useful Instructional Videos section you will find a video on how to get to the house and many others in case of small emergencies.
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
- Your acceptance of the house rules
In the web consierge you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request
This data can be entered using the web consierge that was given to you in the welcome message. If you cannot find it please request it from your House Manager!
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case it is mandatory to have filled in the data of all guests in the web consierge.
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the web consierge link in the welcome message you received through the channel. In the case of direct booking, please request the web consierge link from the House Manager.
The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.
The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Octorate) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The housekeeping fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra housekeeping such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner (portable): do not keep heating or cooling on if you are not at home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
Main working house equipment for which prior inspection is required and will be checked during check-out:
- Hair dryer
- 1 set of 3 towels per person declared present
- Bedding
- Shampoo and shower gel dispenser
- Kitchen soap dispenser
- Electric kettle
- Coffee machine
- Oven and microwave oven
- Fridge
- Stoves
- Clothesline
- Iron
- TV with remote control
- Dehumidifier on the lower floor
Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @nativoo_experience, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
WI-FI
This location is equipped with Wi-Fi.
- Name: EOLO_298871
- Password: M4fxTZHpy
The apartment does not have a garage, but next to the entrance, just in front of the locker there is a parking space that can be used by guests for loading and unloading. the shrewdness is required to leave the passage to the inner courtyard that leads to other houses free. Drive all the way to the end of Arlenico Street to a large parking lot where you can leave your car in peace.
The keys are found in a locker hanging on the railing coming up on your right before entering the gate. The locker looks like this:
At the end of your stay please check the checkout rules, close the house and deposit the keys in the lock, taking care to rotate the numbers after closing the lock so that they cannot be opened unless you enter the correct code or possibly hand them in to the office.
Please sort your trash from the beginning of your stay!
Subdividing it into:
Please sort your garbage from the beginning of your stay, dividing it into:
- plastics and cans
- mixed
- glass
- paper and cardboard
- wet
Inside the apartment, you will find bins with clear and complete directions on what should be placed in the respective bags.
Please leave the bags in the bins inside the apartment; our cleaning team will handle them after your stay. DO NOT deposit trash in front of the entrance because those bins are for the exclusive use of Ante Omnia restaurant.
If necessary, contact your House Manager for specific directions in case you need to dispose of trash during your stay.
We already thank you for your important cooperation, together we can make sure that your waste management is ethical and sustainable!
Heating in this apartment is adjustable with the appropriate thermostat.
Find Lecco ARLENICO_ warming a short explanatory video here.
Turning on the central unit follows the rules imposed by the Condominium and Italian law. Lecco is in Climate Zone E, which stipulates that heating can be turned on from October 15 to April 15, for a maximum of 14 hours. According to national legal regulations and those dictated by WHO (the World Health Organization) , the ideal temperature to be kept in the home should be around 20° C, with a maximum fluctuation of 2° over or under, so that means it should be between 18° and 22° C.
Pets in this house are accepted, subject to the following conditions:
- Accepted a single animal not exceeding 10kg in size and used to being indoors
- Having paid for the extra service of 5€/day
- Prohibited to let animals climb on furniture in general (e.g. beds and/or sofas)
- Prohibited to leave the animal alone in the house
- any damage must be promptly reported, even during the stay (e.g. scratches on doors or sofas, pee on furniture,…).
The City of Lecco requires payment of the tourist tax of €1.50/person/night, for a maximum of 5 nights to be paid for each guest 14 years of age and older.
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
Thinking to please you, we have created a page dedicated to restaurants around the homes we manage. You can find all our suggestions HERE
For a quick meal right next to the apartment you will find the pizzeria“Ante Omnia”. Not far from the house you will find the “la Meridiana” shopping center, while the center of Lecco, just a few hundred meters away, is full of little restaurants and pizzerias all waiting to be discovered.
In the center of Lecco, within easy walking distance, you will find plenty of stores to satisfy all your tastes, from ice cream parlors to bookstores to jewelry stores to accessory and clothing stores.
On Wednesday morning the quaint market is held in the historic center where you can find roasted meats and many types of local cheeses not to be missed. Saturday mornings the same market is set up in the area called “Piccola,” just a 9-minute walk from the house or if you wish with convenient paid parking. here we attach the location Paid parking La Piccola
We suggest you consider, in no particular order:
- Walk along the lakefront
- Visit to the village of Pescarenico
- Hiking and Trekking at the Monte Resegone
- Excursions on Monte Barro
- Hiking on the Piani d’Erna
- Walk to Monte San Martino
- Visit to the Basilica of St. Nicolò
- Exploration of Palazzo Belgiojoso
- Sagra de Pescarenech (July)
- … and hundreds more experiences 🙂
To reach Lecco Via Arlenico you can use various means of transportation:
- By Car: This is one of the most convenient ways; arrived in Lecco remember that the driveway access to the one-way street is from Via Ghislanzoni.
- By Train: Lecco train station is about 1 km away from the apartment, which can be covered in about 15 minutes on foot
- By bus: Scheduled buses can be checked at SITE.
- Walking or biking: the center of Lecco is perfectly suited for walking and hiking, the lakefront is perfect for enjoying the view without stress, and on both sides of the lakefront stretch beautiful bike paths that can be tackled even with children and strollers. you can find a bike rental near the apartment SITE
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
- Pescarenico pharmacy: Dr. Perini Marina: 0341 364516
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
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