Welcome!
Welcome to our house! We are happy to host you and hope you have an enjoyable and relaxing stay. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of the Nativoo tribe. You will find instructions for check-in and check-out, management of minor emergencies (such as if the power goes out), use of appliances (such as induction), garbage management, parking, and information on how to get around or experience the area.
The Wisteria on the Lake consists of two side-by-side studios, which can be booked separately or together, connected by an interior door and a gate on the lakeside terrace.
Finely furnished, complete with every equipment, directly on the lake and a few meters from the center of Bellano, they represent an ideal solution for those who want to treat themselves to the best of Lake Como!
The two studio apartments are named Breva and Tivan, after the two main winds that blow from the south and north, respectively. Breva is decorated in yellow hues, while Tivan has the colors of the lake.
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
- Your acceptance of the house rules
In the web consierge you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request
This data can be entered using the web consierge that was given to you in the welcome message. If you cannot find it please request it from your House Manager!
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case it is mandatory to have filled in the data of all guests in the web consierge.
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the web consierge link in the welcome message you received through the channel. In the case of direct booking, please request the web consierge link from the House Manager.
The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.
The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Octorate) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The housekeeping fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra housekeeping such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner (portable): do not keep heating or cooling on if you are not at home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
Main working house equipment for which prior inspection is required and will be checked during check-out:
- Hair dryer
- 1 set of 3 towels per person
- Iron and Ironing Board
- Electric kettle
- Shampoo and shower gel dispenser
- Kitchen soap dispenser
- Television with remote control
- Coffee machine
- first aid kit
Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @nativoo_experience, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
This location is equipped with Wi-Fi.
● Name: aeolus_ed2e38
● Password: ychxv25n
There is free parking space available for the two apartments, which must be requested when booking.
The apartment can be reached using a Taxi service.
We have collected some numbers of the cabs that our guests have used:
- TAXI VARENNA: +39 349 673 0940 (Donicar)
- TAXI BELLANO: +39 334 325 0829 (Rusconi)
- TAXI DERVIO: +39 3488744908 (Rusconi)
- TAXI LECCO: +39 3313756835 (Danilo)
- TAXI BARZIO: +39 3473399066 (Sara)
Keys are located in a locker on the stairs leading to the entrance from the parking lot outside. There are two black padlocks on the railing; the code will be provided before arrival (this is why it is important to complete registration and pay the tourist fee). The locker looks like this:
At the end of your stay, please check the checkout rules, close the house and deposit the keys in the lock, taking care to rotate the numbers after closing the lock so that it cannot be opened unless the correct code is entered.
Please sort your garbage from the beginning of your stay, dividing it into:
- plastics and cans
- mixed
- glass
- paper and cardboard
- wet
Please leave the bags on the terrace; our cleaning team will handle them after your stay. Please avoid leaving trash outside your home. If necessary, contact your House Manager for specific directions in case you need to dispose of trash during your stay.
Heating is independent in each of the two apartments. It is already set to manual, and simply use the + and – buttons to change the temperature. For details you can watch the video in the Video section.
Pets in this house are accepted, subject to the following conditions:
- Accepted a single animal not exceeding 10kg in size and used to being indoors
- Having paid for the extra service of 5€/day
- Prohibited to let animals climb on furniture in general (e.g. beds and/or sofas)
- Prohibited to leave the animal alone in the house
- any damage must be promptly reported, even during the stay (e.g. scratches on doors or sofas, pee on furniture,…).
The City of Bellano provides for the payment of tourist tax. The tourist tax for 2024 is 2€/person/night.
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
Many characteristic restaurants, such as Crotti, can be found on Lake Como.
We have collected our favorites on this page.
For a quick meal you can stop at Bar Milano, a few minutes’ walk from the house; instead, we suggest going down to the lake to find restaurants and crotti with picturesque locations.
Without faulting the many restaurants, our favorite is “il Crotto di Pino,” which offers an unforgettable experience during sunsets and specializes in seafood menus. Another restaurant we suggest is “Al prato”; it is located on the Lovers’ Promenade in Varenna. Here is a link you might like:
https://varennaitaly.it/ristoranti/
Near the house, just on the hairpin bend coming off Via per Tondello, is a small grocery store. For larger purchases, we suggest going down to Varenna.
We suggest you consider, in no particular order:
- Wayfarer’s Path (trekking)
- Bellano Gorge
- Lovers’ walk in Varenna
- Villa Monastero and its gardens
- Morcate Gallery Ferrata
- Lierna with its beautiful beaches
- boat trip from Varenna
To reach the apartment you can use various means of transportation:
By car: This is one of the most convenient ways, especially if you start from Lecco or other surrounding towns. Follow SP72 from Lecco to Bellano and then down to the lake. Find a google map here.
By train: You can take a train from Lecco station to Bellano. From the station you go to the lake and then follow a right to the apartment, following a path of about 500 meters.
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
Would you like to receive information about Nativoo offers?
