Welcome!
Welcome to our house! We are happy to host you and hope you have an enjoyable and relaxing stay. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of the Nativoo tribe.
The apartment is managed by Nativoo, a benefit society that pursues measurable and concrete sustainability goals in its bylaws. The apartment is part of the NativooForGood project, which pursues sustainable development goals for short-term rentals in the Lake Como and Valsassina area.
Dear guests,
We hope your trip went well and that you did not encounter any difficulties in reaching Blu al Lago.
Since we did not have the opportunity to welcome you personally and wish you happy vacations, we relied on local professionals to take care of you.
Nativoo will be at your disposal for any kind of support you need.
As owners of the apartment, we wanted to welcome you through this letter and tell you about our adventure.
We are an Italian-Belgian family. (You can tell by the glasses of Belgian beer in the house). I grew up on the lake, but for love I moved abroad where I have lived for 20 years now. At home we speak Italian and Dutch. After many years of sacrifice and research, we managed to buy this apartment, hoping one day to live back in my country. As soon as the opportunity arises, we come back to enjoy the lake, the mountains, our family and friends.
We have furnished and equipped the house as comfortably as possible, trying not to let you guests lack anything. We want you to feel at home and ask you to respect it as if it were your own.
In the residence you will have the opportunity to get to know our dear neighbors. We ask you to take good care of them. They are always helpful and welcoming. If you treat them and the property with respect and politeness, they will be happy to welcome you and share with you unforgettable moments of this your vacation on Lake Como.
Enjoy and thank you for choosing our home.
BLU AL LAGO is the ideal apartment for families who want a stay on the eastern shore of the lake. You’ll be able to walk to the famous beaches from the lake or hike on the scenic paths of the Lecco mountains, such as the Sentiero del Viandante (Wayfarer’s Path). Or you can simply enjoy a relaxing day at the edge of the large swimming pool of the residence with park in which our apartment is inserted. We are just a few hundred meters from the train station that connects Milan to the entire eastern shore of the lake; you can easily reach famous destinations such as Varenna, Bellano, Bellagio, Dervio, Colico, Mandello or Lecco. If you arrive by car, you will have a convenient covered garage at your disposal.
Translated with DeepL.com (free version)
The apartment consists of an entrance hall, fully equipped kitchen, dining and living area with comfortable double sofa bed, terrace overlooking the park and pool, double bedroom, second bedroom with two single beds, and bathroom with shower. In addition, the pool view terrace is equipped with outdoor furniture and table for dining. The garage is private and close to the apartment.
- In the Useful Instructions Video section you will find a video on how to get to the house, where to find the locker with keys, parking space, and other useful videos
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
- Your acceptance of the house rules
In fast check-in you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request
These data can be entered using the fast check-in that was indicated to you in the welcome message.
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case, it is mandatory to have filled in the data of all guests in fast check-in
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the fast check-in link in the welcome message you received through the channel. In the case of direct booking, please request the fast check-in link from the House Manager.
The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.
The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Kalisi) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The cleaning fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra cleaning such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner (if any): do not keep heating or cooling on if you are not home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
- Respect silence from 10 pm to 8 am.
- Do not flush sanitary towels or tampons down the toilet.
- Do not use multiple appliances at the same time (washer and oven, hair dryer, and air conditioning) or you will lose power.
- Do not bring any equipment belonging to the apartment outside the apartment area (excluding balconies).
- Children under 10 years old are not allowed to climb the stairs without an adult.
- Close windows and turn off lights when you are not in the apartment
Main working house equipment for which prior inspection is required and will be checked during check-out:
- Hair dryer
- 3 towels per person
- Shampoo and shower gel dispenser
- Kitchen soap dispenser
- Kettle
- Gas stoves
- Oven
- Dishwashers
- Coffee machine
- Microwave
- Washing machine
- Wifi
Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
We want you to enjoy your stay and have the opportunity to rest and have fun in our beautiful garden. The condominium is a vacation residence where several generations enjoy each other’s company. Respect and understanding of each other’s needs are essential.
We would like to share some rules to be respected during your stay. We thank you for respecting our dear neighbors.
- Parking outside the garage and anywhere else is strictly prohibited.
- The garage is for 1 car only.
- Do not leave your belongings anywhere.
- Delivering or displaying objects in windows or on balconies is strictly prohibited.
- Delivering or displaying objects in windows or on balconies is strictly prohibited.
- It is strictly forbidden to disturb neighbors with sounds, noises, singing and dancing, especially during sleeping hours.
- Damaging gardens, green spaces, shrubs, plants, flower beds, etc., or planting trees or anything else without permission.
- Playing soccer, tennis, and cycling.
- Park strollers, baby carriages, bicycles, motorcycles in the pit access passages.
- Hang laundry in condominium areas or from balconies.
Guests must accept the letter of assumption of responsibility by signing the release document.
- The pool is open from 8 a.m. to 1 p.m. and 3:30 p.m. to 10 p.m., June 1 to September 30.
- Food and drinks are not allowed in the pool area.
- Before entering the pool, it is mandatory to shower and wear a swimming cap. This is a hygienic measure in all Italian swimming pools. We know that this may create discomfort, so we provide the swimming cap to facilitate your stay and use of the pool. We thank you for understanding and respecting Italian law.
- Only people staying in the residence hall have access to the pool and are responsible for anything that may happen.
- Do not use and leave objects in the pool or surrounding area.
- Stow one’s belongings in the bag.
- Do not throw garbage or cigarettes in the garden or any other area within the residence.
- Do not use the pool and surrounding area as a playground or recreational area, disturbing the privacy and tranquility of others.
- Diving or running around the pool is strictly prohibited.
- No noise in the early morning, early afternoon, and evening.
- Only swimsuits, including burkas, are allowed in the pool (No clothes allowed).
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @experience_nativoo, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
This location is equipped with Wi-Fi:
- NAME: FASTWEB-3FSRHK
- PASSWORD: L9TL24X24J
You will have a private parking space in the apartment garage, which you will have to open with white and red keys the two locks.
- Once you have the keys, open the gate and walk down the driveway;
- Continue all the way to the end until you see covered pits on your left;
- Enter and at the bottom left you will find your garage.
(See helpful video section to show you where it is located)
- To gain access to the apartment you will need to ring the intercom labeled “Blue at the Lake”
Below on the small wall to the left of the apartment you will find a locker (see inscription: Blue At the Lake) with the keys inside.
The locker looks like this:
At the end of your stay, please check the checkout rules, close the house and deposit the keys in the lock, taking care to rotate the numbers after closing the lock so that it cannot be opened unless the correct code is entered. If it doesn’t work, please don’t hesitate to contact us!
In the case of short stays, please divide the garbage into separate bags as described below.
All you have to do is sort them into special bags and leave them at home; we will take care of the disposal!
Of course, if you have booked for a long stay, you can go to the apartment’s garage where you will find several bins in which you can deposit waste.
Recycling should be done in the following way:
- Plastic and cans
- Paper and cardboard (no dirty pizza boxes)
- Glass
- Organic waste
Everything else can be thrown in the undifferentiated waste.
According to national legal regulations and those dictated by WHO (the World Health Organization) , the ideal temperature to be kept in the home should be around 20° C, with a maximum fluctuation of 2° over or under, so that means it should be between 18° and 22° C.
The thermostat is located in the hallway just past the kitchen on the wall to the left . You will be able to adjust the temperature by acting on the buttons. Please do not exceed the normative 22°.
Pets in this house are unfortunately not accepted.
The City of Lierna requires the payment of the tourist tax of 1€/person/night, for a maximum of 5 nights to be paid for each guest aged 14 and over.
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
- In case the power fails, you can follow the VIDEO that gives the same directions below.
- Directions to follow if the power goes out:
- Check the meter inside the cabinet at the entrance.
Open and check that all breakers are up. If they are not, raise them to restart the power.
In case the power is not restored, it is necessary to turn on the general meter again
Take the keys to open the door of the meter room. Please immediately put it back in its place after use.
In case you have to go to the meter room, follow the instructions as demonstrated in the photos below:
Make sure the fuses are all up.
Thinking to please you, we have created a page dedicated to restaurants around the homes we manage. You can find all our suggestions HERE
There are several grocery stores and supermarkets in Lierna, with some major options:
- The Shop Market Amico Via Roma, 11
- Il Buon Gusto Via Roma, 63
For larger supermarkets, you can go to nearby towns such as Mandello del Lario (Conad, Iperal)
We suggest you consider, in no particular order:
We suggest you consider, in no particular order:
- Wayfarer’s Path (trekking)
- Visit to the Castle of Lierna
- Fiumelatte spring and caves
- Bellano Gorge
- Lovers’ walk in Varenna
- Villa Monastero and its gardens
- Morcate Gallery Ferrata
- Lierna with its beautiful beaches
- Boat trip from Varenna
- Vezio Castle
Not to be underestimated, if you have time, is a visit to Valsassina, reachable by car and capable of offering unique experiences such as hiking, e-biking, via ferrata, horseback riding, and breathtaking views of the lake such as that of the famous Giumello red bench.
To reach Lierna Blu al Lago you can use various means of transportation:
- By car: Lierna is connected to the highway network via the A9 Milan-Chiasso. Then take the exit at Lecco, and then follow the signs for Lierna Via Papa Giovanni XXIII, No. 33 (about 15 minutes from town). From Milan, the trip takes about 1 hour.
If you prefer more direct and convenient transportation, you can opt for a cab:
We have collected some numbers of the cabs that our guests have used:
- TAXI VARENNA: +39 349 673 0940 (Donicar)
- TAXI BELLANO: +39 334 325 0829 (Rusconi)
- TAXI DERVIO: +39 3488744908 (Rusconi)
- TAXI LECCO: +39 3313756835 (Danilo)
- TAXI BARZIO: +39 3473399066 (Sara)
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
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