Welcome!
Welcome to our house! We are happy to host you and hope you have an enjoyable and relaxing stay. This page is designed to provide you with all the information you need to make the most of your experience, while respecting the home and the rules of the Nativoo tribe. You will find instructions for check-in and check-out, handling minor emergencies (such as if the power goes out), use of appliances (such as induction), trash management, parking, and information on how to get around or experience the area.
The apartment is located on the second floor of a building whose entrance is on Tonalli di Sotto, 9.
Coming from Ballabio, reach the Balisio Pass and at the traffic circle at a Brico Center take the first exit towards Maggio. Then follow the signs for Via Tonalli di Sotto No. 9.
It is also possible to reach the apartment by continuing on Via IV Novembre until you reach Via Tonalli di Sotto. On this side the road is one-way and narrower, but faster.
The apartment is set in a small green park, and has a reserved garage.
In the Useful Instructional Videos section you will find a video on how to reach the house from Via IV Novembre and a video showing access to the garage, which is the third to last on the left.
The house keys are contained in a small black box hanging on the left wall. The code is delivered by message after you enter the guest data in the web consierge.
Here is the video showing how to get to the house, down to the keys and then again how to get to the apartment door: VIDEO
This is the video showing how to get there from Via Dante Alighieri: VIDEO
Entrance is from 4:00 p.m. to 8:00 p.m.. and can be done either by physical check-in (meeting with a person) or self check-in (picking up the keys from a lock-box).
Please note that before your arrival we will need to collect:
- guest data (required by law)
- the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
- Your acceptance of the house rules
In the web consierge you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request
This data can be entered using the web consierge that was given to you in the welcome message. If you cannot find it please request it from your House Manager!
In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.
In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.
It is possible to check in after 8:00 p.m. only in self check-in mode; in this case it is mandatory to have filled in the data of all guests in the web consierge.
In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the web consierge link in the welcome message you received through the channel. In the case of direct booking, please request the web consierge link from the House Manager.
The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.
The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.
After booking we will send a welcome message, in which we provide a link to access our system (Octorate) that allows you to:
- Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
- To sign the short lease contract required by Italian law.
- Purchase optional additional services;
Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.
The housekeeping fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra housekeeping such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.
Other general rules:
- upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
- We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
- Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
- Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
- Use of heating or air conditioner (portable): do not keep heating or cooling on if you are not at home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
Main working house equipment for which prior inspection is required and will be checked during check-out:
- Television with Remote Control
- 4 pillows
- Vacuum cleaner
- Clothesline
- Scale
- Ironing board with iron
- Hair dryer
- Mocha
- Corkscrew
- Toaster
Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.
Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).
You can continue to stay in touch with us through these channels:
- Web site www.nativoo.it, through which you can book our tribe’s locations
- Instagram channel @nativoo_experience, where you will find some ideas about experiences you can organize
- Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area
Frequently asked questions
WIFI:
This location is equipped with wifi:
- Name: EOLO_320843
- Passw: vtiWmUkLC
You can safely park along the street. You can also use the garage, just below the entrance to the house. The garage is the third to last on the left. You can check the location in the video showing how to get to the apartment (see Useful Instruction Video Section).
The keys are located in a locker hanging on the side of the garage. The locker looks like this: 
At the end of your stay please check out the checkout rules, close the house and deposit the keys in the locker, taking care to rotate the numbers after closing the locker so that it cannot be opened unless you enter the correct code.
Please sort your garbage from the beginning of your stay, dividing it into:
- purple bag: plastic and cans
- gray bag: mixed
- blue bucket: glass
- yellow bucket: cardboard
- green bucket: wet
It is very important to sort well in separate bags and take the garbage to the appropriate containers (see video instructions). We remind you that garbage must be placed:
- Plastic and cans: containers inside the grid that say plastic
- generic: containers within the grid with generic written on them
- Paper and cardboard: yellow container
- Clean glass: blue container
- Wet: outer container marked Wet. Use only biodegradable bags!
We would like to remind you that the wrong display of garbage can be sanctioned….
Heating in this apartment is centralized. Turning on the central unit follows the rules imposed by the Condominium and Italian law. According to national law and those dictated by the WHO (the World Health Organization) , the ideal temperature to be kept in the house should be around 20° C, with a maximum fluctuation of 2° over or under, so that means it should be between 18° and 22° C.
The thermostat is located above the chimney. You will be able to adjust the temperature by acting on the buttons. Please do not exceed the 22° prescribed by regulations.
How to adjust the temperature?
On the screen, in the upper right corner, there should be a little hand. If there is not, you must press and hold the top right button for two seconds until the hand no longer flashes. Then you can choose from 3 temperatures; T1, T2, T3 (buttons on the right).
Pets in this house are accepted, subject to the following conditions:
- Accepted a single animal not exceeding 10kg in size and used to being indoors
- Having paid for the extra service of 5€/day
- Prohibited to let animals climb on furniture in general (e.g. beds and/or sofas)
- Prohibited to leave the animal alone in the house
- any damage must be promptly reported, even during the stay (e.g. scratches on doors or sofas, pee on furniture,…).
The Municipality of Cremeno does not charge Tourist Tax.
In Italy there is an obligation to report guests of non-hotel facilities to the police headquarters. The house manager is responsible for collecting and verifying guest data and reporting them to the police headquarters within 24 hours for stays longer than a day and immediately for stays shorter than 24 hours.
Failure to submit data in the timeframe prescribed by law is a criminal offense.
Italian law provides that for short rentals (i.e., up to 29 nights) it is not necessary to file a rental contract; nevertheless, for greater protection and clarity between the parties Nativoo calls for the signing of a set of house rules that clarify the obligations and rights of the parties.
About 24h before check-out Nativoo will send a message containing useful information to better manage the release of the property.
These rules can be viewed at this link: www.nativoo.it/check-out
Thinking to please you, we have created a page dedicated to restaurants around the homes we manage. You can find all our suggestions HERE
Maggio is a very lively village in Valsassina! You will find lots of grocery stores in the center. We recommend tasting the cheese sold in the specialty stores 😉
You will find the stores near the Church Square. The Invernizzi cheese shop, on the other hand, is on the main street: HERE
We suggest you consider, in no particular order:
- Pathways to the Two Hands
- Descent to Pasturo from Pian Del Sole
- Bike ride on the Valsassina bike path
- Blind cheese tasting experience at Carozzi’s
- Visit to the mines of Cortabbio
- Ascent to Piani di Bobbio and Artavaggio
- Alpe del Giumello
- Pialeral and Antoinette Shelter.
- Sprizzottolo (waterfall)
- … and hundreds more experiences 🙂
May is connected to Lecco through:
- Car: This is one of the most convenient ways, especially if you start from Lecco or other surrounding locations. Follow directions toward Ballabio and then toward Valsassina
- By transportation: You can arrive from Milan directly Lecco and then take bus D35. The stop is right in the center of the village!
- 112 – Single European Emergency Number: for any emergency (police, carabinieri, fire brigade, ambulance).
- 113 – State Police: to report dangerous situations or request police intervention.
- 115 – Fire Department: to report fires, emergencies related to collapse, or other hazards.
- 118 – Health Emergency: to call an ambulance or request urgent medical assistance.
- 1515 – State Forestry Corps: for emergencies related to forest fires or other environmental issues.
Your House Manager
Sergio
- +39 340 7050017
Let's stay in touch!
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