Welcome!

PARAFARMA is the ideal solution for companies looking in Valsassina for a large apartment capable of accommodating up to 12 people, with 4 bedrooms, 3 bathrooms, large living room, living room and kitchen; surrounded by large covered terraces overlooking the mountains and equipped with outdoor furniture. Strategically located: a stone’s throw from the famous Valsassina bike path, close to the supermarket in Pasturo, with the most famous trekking trails up to the Grigna behind. Ample parking for cars in fenced area (up to 10 cars).

The apartment is located on the second floor of a building that houses a Parapharmacy on the ground floor. The second floor is completely vacant, so at the end of Parapharmacy hours guests will have the privilege of being the sole occupants of the property. The apartment is all on one floor.

The house keys are contained in a small black box hanging right on the gate. The code is delivered by message after you enter the guest data in the web consierge.

In the Useful Instructional Videos section you will find a video on how to get to the house and many others in case of small emergencies.

Admission is from 4:00 p.m. to 8:00 p.m. and can be done either by physical check-in (meeting with a person) or self check-in (picking up keys from a lock-box).
Please note that prior to your arrival we will need to collect:

• guest data (required by law)
• the tourist tax (if provided by the municipality, see the Frequently Asked Questions section)
• Your acceptance of the house rules

In fast check-in you will also have the opportunity to request additional services (such as early check-in or late check-out); in this case the request

These data can be entered using the fast check-in that was indicated to you in the welcome message.

In the case of in-person check-in, you will need to arrange with the House Manager (see Useful Contacts) the time window for key retrieval.

In the case of self check-in, you will have the autonomy to freely choose your check-in time by informing us only when you enter.

In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the fast check-in link in the welcome message you received through the channel. In the case of direct booking, please request the fast check-in link from the House Manager.It is possible to check in after 8:00 p.m. only in self check-in mode; in this case, it is mandatory to have filled in the data of all guests in fast check-in

In the case of booking through channels (e.g. Airbnb or Booking.com), you will find the fast check-in link in the welcome message you received through the channel. In the case of direct booking, please request the fast check-in link from the House Manager.

The house is delivered complete with bedding and towel sets for the number of guests stated in the reservation. It is requested to use the number of bedding and towel sets corresponding to the planned number of guests. Any additional sets (even if already in the house) if used must be purchased separately.

The home is prepared with a welcome kit, which includes, for example, toilet paper or detergent for the first few days; unless otherwise agreed, there is no provision for replenishing the kit.

After booking we will send a welcome message, in which we provide a link to access our system (Kalisi) that allows you to:

• Carry out online guest registration prior to ‘arrival. We remind you that registration at the police headquarters is a legal requirement throughout Italy;
• To sign the short lease contract required by Italian law.
• Purchase optional additional services;

Any requests for additional service (e.g. early check-in, late check-out, crib, additional bedding) must always be accepted in writing by us, and in any case are not confirmed until payment is made. Please verify the charge before arrival to make sure you receive the service.

The cleaning fee includes the initial cleaning of the house, linens and towels for the number of people indicated in the reservation, and the provision of an initial kit of toilet paper, shampoo and shower gel. It does not include extra cleaning such as washing dishes and dishes at the end of the stay, or sorting into bags of unsorted garbage, which if requested must be paid for separately.

Other general rules:

• upon entering, please check the house amenities listed in the appropriate section of this page and/or posted on the front door. For example, if the amenities indicate the presence of a hair dryer and you do not find it, please notify us in a timely manner so that you will not be charged at the end of your stay if it is not present; another example: there must be 1 set of towels in the house for each person stated to be present, which will be the number that will be checked at the end of your stay.
• We ask that you notify us promptly if there is anything that is not working; any refunds will be considered only if we have not been able to remedy it within a reasonable time, which starts from the time of reporting;
• Our staff responds as soon as possible during daytime hours (ideally from 9:00 am to 6:00 pm). Please respect our rest times as well, and contact us outside these hours only in cases of true emergency.
• Garbage management: always sort plastic and cans, glass, paper and cardboard, mixed and compostable into different bags; always follow the directions in the house for garbage management (see Garbage Management section), and if in doubt, do not deposit bags outside the apartment without first checking if it is the right day and the right place.
• Use of heating or air conditioner (if any): do not keep heating or cooling on if you are not home; do not keep windows and doors open with heating or cooling on; do not exceed 21 degrees during heating; do not go below 19 degrees during cooling.
• Respect silence from 10 pm to 8 am.
• Do not flush sanitary towels or tampons down the toilet.
• Do not use multiple appliances at the same time (washer and oven, hair dryer, and air conditioning) or you will lose power.
• Do not bring any equipment belonging to the apartment outside the apartment area (excluding balconies).
• Children under 10 years old are not allowed to climb the stairs without an adult.
• Do not take any equipment belonging to the apartment outside the apartment area (excluding balconies).Close windows and turn off lights when not in the apartment

Main working house equipment for which prior inspection is required and will be checked during check-out:

• Hair dryer
• 3 towels per person declared present
• Shampoo and shower gel dispenser
• Clothesline
• Kettle
• Coffee machine
• Washing machine
• Fireplace
• Oven
• Stoves
• Microwave oven
• Refrigerator and freezer
• Washing machine
• Dishwashers
• TV

Important: In the case of self check-in, we ask guests to check the amenities upon arrival and promptly report any deficiencies to the House Manager.

• Reaching the apartment to get the keys: VIDEO

Your House Manager will be available during your stay. Please contact him preferably via Whatsapp or through the booking channel, or by phone for emergencies. From 1:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 a.m. please contact him only the case of real emergency (e.g. risk to people or serious issue suddenly emerged).

You can continue to stay in touch with us through these channels:

• Web site www.nativoo.it, through which you can book our tribe’s locations
• Instagram channel @nativoo_experience, where you will find some ideas about experiences you can organize
• Whatsapp channel, thanks to which you can receive offers and promotions, and stay informed about the main events in our area